iTunes Installation Error – It seems as though some users have had issues installing iTunes
There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.
This iTunes installation error message was about as helpful as a spoon in a pogo stick contest.
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I knew that the cryptic nature of this iTunes installation error was probably only the beginning of it all.
iTunes Installation Error
So when I saw the message, I was quite frankly stumped. I resigned myself to the fact that I would actually need to sift through some Apple Support forums.
Luckily for me, the answer was close at hand. In one Apple Support forum thread, the users were mentioning that the issue resided with the Apple Software Update service on Windows. The solution therefore is quick and painless. Head on over to Programs and Features and right-click the update app. Select Repair from the context menu that pops up.
In no time, Windows does its thing. In fact I had to double-check because I wasn’t sure that the repair did anything. Restarting the installer proved successful and the installation of iTunes 12.3 completed without errors.
What is new in iTunes 12.3? According to the Apple site the following enhancements were made:
This update to iTunes adds support for iOS 9 and is designed for OS X El Capitan. It also:
- Improves Apple Music
accessibility with VoiceOver
- Resolves a problem that prevented reordering of songs within Up Next
- Fixes a problem where some radio stations did not appear within Recently Played
- Addresses an issue where songs you loved on iOS did not appear loved on iTunes
- Supports two-factor authentication to secure your Apple ID
Windows
This update to iTunes
- Resolves a problem that prevented reordering of songs within Up Next
- Fixes a problem where some radio stations did not appear within Recently Played
- Addresses an issue where songs you loved on iOS did not appear loved on iTunes
- Supports two-factor authentication to secure your Apple ID
This update also includes improvements to overall stability and performance.
Update – 26 January 2016
Thanks you Paul Botha for sharing your fix for this iTunes error. Here is his reply to me and I hope that it can assist others experiencing problems with installing iTunes.
Hi Dirk,
Thank you for taking the time to reply to me.
I have managed to find a fix which has done the trick.
I did a repair of the Apple Software Update and then immediately the iTunes (in that order) in the Control Panel – Programmes and Features.
I then tried the installation and it worked.
If I did the repair in the other order it would not work. Strange?
Update – 14 April 2016
Todd Sturgeon sent me the following email containing this fantastic tip!
It might help your readers to also know: if the Apple Software Update isn’t listed in Control Panel > Add/Remove Programs, close the Control Panel, then try clicking on the Apple Software Update shortcut in Start Menu > All Programs (this might cause the program to reinitialize itself). Then go into the control panel again, it should be there now, to do the repair step as listed in the article.
